Privacy

Antigua and Barbuda Tourism Investment Board

Privacy Statement

Antigua and Barbuda Tourism Investment Board (“Antigua and Barbuda Tourism Investment Board”, “we”, “us”, or “our”) respects your privacy. This Privacy Statement informs you about our privacy practices, including details of the personal data we collect, use, disclose, and transfer, as well as the choices you can make and rights you can exercise in relation to your personal data. This Privacy Statement is available via a link in the footer of every Antigua and Barbuda Tourism Investment Board webpage.

Antigua and Barbuda Tourism Investment Board respects and adheres to global privacy frameworks, including the OECD Guidelines, the EU General Data Protection Regulation (GDPR), and the APEC Privacy Framework. Our practices also comply with the APEC Cross Border Privacy Rules (CBPR) System.

This Privacy Statement applies to all Antigua and Barbuda Tourism Investment Board-owned websites, domains, services, applications, and products, unless otherwise specified in a separate, specific privacy notice related to a particular program, product, or service.

1. How We Use Personal Data

We collect personal data only if required to provide our products or services, fulfill our legitimate business purposes, and/or comply with applicable laws and regulations. Depending on your relationship with Antigua and Barbuda Tourism Investment Board, we collect and process your personal data as follows:

Products and Services: Contact details for purposes such as delivering services, quality control, consulting, improving our services, and compliance.

Sales and Marketing: Contact details, profile data, preferences, and digital activity used for targeted marketing, advertising, lead generation, event management, and social media engagement.

Online Tools: Digital activity data for website optimization, user experience enhancement, and marketing personalization.

Surveys: Contact details and feedback data to measure customer satisfaction and engagement.

Inquiries and Complaints: Contact details and issue-related information to respond and resolve concerns.

Third-Party Sites and Social Media: We may link to non-Antigua and Barbuda Tourism Investment Board websites or platforms. We do not control or endorse third-party privacy practices.

2. How We Share Personal Data

Antigua and Barbuda Tourism Investment Board does not sell, rent, or lease personal data. We may share data with:

  • Service Providers: To help us run operations, deliver services, or assist with sales/marketing. They are contractually required to keep data confidential.
  • Partners/Resellers: To support product delivery or services.
  • Law Enforcement or Legal Compliance: Where required to comply with law or protect rights/safety.

3. International Data Transfers

We may transfer data across borders to support operations. Such transfers are protected under applicable privacy laws. Consent will be obtained where required.

4. Managing Communication Preferences

You may opt in to receive marketing emails from Antigua and Barbuda Tourism Investment Board, including exclusive offers and updates. You can manage your preferences by:

  • Visiting our signup page
  • Clicking the unsubscribe link in emails
  • Contacting our Privacy Office if issues persist

Transactional messages not related to marketing are not affected by these preferences.

5. Automatic Data Collection Tools

We use cookies, web beacons, and tracking technologies to:

  • Remember login settings
  • Track site usage and performance
  • Personalize user experience and content
  • Enable targeted marketing

Third-party advertisers may place cookies. We recommend reviewing their privacy policies.

Some sites use Google Analytics. Learn more or opt out at https://tools.google.com/dlpage/gaoptout.

Browser settings allow you to manage cookie preferences.

6. Accessing, Updating, or Deleting Personal Data

You may request access to or correction of your data by contacting us. We may verify your identity before processing such requests.

7. Data Security

Antigua and Barbuda Tourism Investment Board employs administrative, technical, and physical safeguards to protect personal data. Data is stored on secure systems and encrypted when necessary. Only authorized individuals have access.

8. Data Retention

We retain data for the duration of the business relationship and for legal or operational purposes thereafter. When no longer needed, data is deleted or anonymized.

9. Additional Information for EU/EEA/Switzerland Residents

We comply with GDPR requirements, including:

  • Appointing a Data Protection Officer (DPO)
  • Processing data on the basis of legitimate interest, consent, legal obligation, or contractual necessity
  • Providing rights such as access, correction, deletion, restriction, portability, and objection

To exercise your rights, contact us.

10. Contacting Us

For questions, concerns, or complaints about this Privacy Statement or data handling, contact us at:

Antigua and Barbuda Tourism Investment Board
100 Sheppard Ave E, Unit 201
North York, ON M2N 6N5 Canada

We will respond promptly and work to resolve any issues.

11. Changes to This Privacy Statement

We may update or modify this Privacy Statement from time to time. Any changes will be reflected by an updated revision date. We encourage you to review this statement periodically to stay informed about how we are protecting your data. If we make significant changes to this Privacy Statement, we will provide a more prominent notice on our site, where required.